Privacy Policy

This Privacy Policy is provided by RIYY Beverages LLC, trading as RIYY (“we”, “us”, or “our”), a company registered in Dubai, United Arab Emirates. We operate the website riyydrinks.com (the “Site”) and are responsible for the personal data you share with us.

If you have any questions about this policy or how we handle your data, please contact us at info@riyydrinks.com.

We collect personal information that you voluntarily provide to us when you:

• Place an order or make a purchase on our Site
• Register for an account
• Submit a contact or enquiry form
• Sign up for marketing communications
• Apply to become a stockist

The types of personal information we may collect include your name, email address, phone number, company name, billing and delivery address, and payment information. We also collect certain technical data automatically when you visit our Site, such as your IP address, browser type, pages viewed, and referring URLs.

We use the information we collect for the following purposes:

• To process and fulfil your orders
• To communicate with you about your orders, enquiries, or requests
• To send you marketing and promotional communications, where you have opted in
• To improve our Site, products, and services
• To comply with our legal obligations
• To prevent fraud and ensure the security of our Site

We will never sell your personal information to third parties.

We process your personal data on the following legal bases:

• Contract: Processing is necessary to fulfil your order or respond to your enquiry
• Legitimate interests: We process certain data to improve our services and protect our business
• Consent: Where you have given us explicit consent, such as for marketing communications
• Legal obligation: Where we are required to process data to comply with applicable law

We may share your personal information with trusted third parties who assist us in operating our Site and delivering our services, including:

• Payment processors and financial institutions
• Delivery and logistics providers
• IT and technology service providers
• Marketing and analytics platforms

All third parties are required to handle your data in accordance with applicable privacy laws and our instructions. We do not permit them to use your data for their own purposes.

We may also disclose your information where required by law, regulation, or legal process.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse Site traffic, and personalise content. Cookies are small text files stored on your device when you visit our Site.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our Site. By continuing to use our Site, you consent to our use of cookies in accordance with this policy.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data, subject to legal obligations
• Objection: Object to our processing of your data for certain purposes
• Restriction: Request that we restrict processing of your data in certain circumstances
• Portability: Request that we transfer your data to another organisation

To exercise any of these rights, please contact us at info@riyydrinks.com. We will respond to your request within a reasonable timeframe in accordance with applicable law.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.